TECHNICAL LEADERSHIP THAT CREATES HIGH PERFORMANCE ORGANIZATIONS

David Freeman

Auburn, AL 36830 • dzf0015@tigermail.auburn.edu

Strategic IT Executive who blends sound strategy, creativity, innovation, and exceptional execution to improve organizational effectiveness and productivity. A Change Agent adept in creating and leading multi-site government operations. Business savvy with a diverse background as a business founder and owner with proven success as an IT leader who effectively balances people skills with keen analytical thinking. Noted for improving organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance and sustain strategic flexibility while creating a competitive advantage for the organization. A passion and drive that synergizes and make things happen strategically. Select accomplishments:

• Business Start-ups, Turnarounds and Transformation: Launched an IT Consultancy and enabled it to thrive in a highly competitive market place. Expanded offerings from consulting to systems/software implementation and support addressing the needs of Medical Practice Management. Marketed, sold, modified and supported a practice management system utilized by 41 physicians’ offices in 12 states. Established Limestone County Commission’s (LCC) first formal IT department.
• Organizational Development and Systems Implementations: Planned, installed, and maintained LCC’s first Exchange email server, Domain Controller, VoIP phone system, and Internet security appliance now supporting 450 employees in 17 different locations, and created the County Computer Use policies, Security Policies and Procedures, and Continuity of Operations Plan. Hired, trained, developed and managed the IT organization that made this possible.
• Systems Implementations and Infrastructure Development Created Physical servers in 15 locations requiring updates and maintenance with little to no remote assistance capability. Framed and wrote the System Requirements documents for Network Hardware, Security Appliances, Servers, Storage systems, and implemntations. Created central data center complete with Cisco Network Hardware, EMC Storage and VM Virtualization software at the county EMA location to effectively provide a robust network with no additional human resources required.
• Process Improvement and Innovation: Improved communications between numerous LCC facilities. Replaced an outdated T1 with a new Dark Fiber cabling installation that markedly improved communications between facilities and lowered operating costs. Connected 14 county locations, six city locations, all city schools, a new local state-of-the-art library, and the local university. Applied for and secured grants that funded this $1.7M strategic initiative.

Competencies that Transform Organizations, Enhance Efficiency and Lower Costs

• IT and Business Operations Management
• System Requirements design
• Domain Administration/Security
• Process Improvement and Innovation
• Business Analytics
• R Programming Language
• Systems Implementations | Infrastructure Development
• Python Programming Language
• Strategic Security Management
• Security Solutions Implementation
• Cost Containment and Reduction
• Security Policy Development

• Organizational Development: Co-established the organization’s first Machine Learning class.

Collaborating with the Business to Create Customer-Centric IT Service Organizations

Auburn University, Auburn, AL 2016 – 2018
Teaching undergraduate and graduate courses in MIS, Project Management, Cybersecurity, machine learning
LECTURER in the Harbert College of Business
Prepared and delivered lectures comprising management information systems, cybersecurity, and program management for 2 classes per semester. Encouraged students to explore emerging technologies. Fostered culture of positive, engaged learners.

Collaborating with the Business to Create Customer-Centric IT Service Organizations

Limestone County Commission (LCC), Athens, AL 2006 – 2016
An organization advancing the interests of Limestone County and municipalities including Ardmore, Athens, Decatur, Elkmont, Huntsville, Madison and Mooresville.
INFORMATION TECHNOLOGY DIRECTOR
Brought on to drive improvement in IT Infrastructure, Service Delivery and Telecommunications supporting LCC operations following earlier service to the organization working under the auspices of an IT Consultancy.
Served as trusted advisor and strategic partner to the Commission, elected officials, and Department Directors on technology development and implementation focused on improving service delivery to Limestone County service citizens. Ensured alignment of IT investments with organizational objectives while enhancing scalability, lowering cost and optimizing information flows.
Planned and directed all hiring, IT work force and project scheduling while serving as the driving force in the continuing professional development for those working in the IT department. Managed relations with and efforts of contractors, vendors, and other external resources.

• Organizational Development: Established the organization’s first formal IT function. Developed all related policies and procedures as well as the IT organization and the annual budget.
• Business Transformation: Transformed the organization into a highly efficient organization by spearheading improvements in communication, networking and infrastructure including Fiber Optic cable installation, Telecom and network enhancement and infrastructure virtualization.

Cabinet NG Inc., Athens, AL 2003 – 2006
A developer and marketer of Document Management Software for use on site and on the cloud.
SENIOR TECHNICAL SUPPORT MANAGER, CO-FOUNDER
Leveraged earlier success in a consulting arrangement with the company to markedly improve the quality and capabilities of its technical support function.
Provided internal and external sales and technical support as well as systems integration planning and management for companies in a variety of industries.

• Systems Implementation: Facilitated implementation of cloud or server-based SAFE software, a document management and content management system that empowers organizations to streamline operations, increase security, improve compliance, use physical space more efficiently and reduce their carbon footprint – all while saving significant amounts of money.

Axiom Systems Consulting Inc., Athens, AL 1995 – 2003
An IT consultancy and Value Added Reseller (VAR) of SAFE ® a single software package, which aligns document and contact management through embedded scheduling capability.
VICE PRESIDENT OF TECHNICAL SERVICES, CO-FOUNDER AND PARTNER
Played a key role in establishing and growing the firm from a consultancy to a full service VAR addressing the business needs of medical clinics and physicians.
Planned, organized and directed a portfolio of ongoing IT systems’ projects to ensure their completion on time and on budget. Served as trusted advisor to clients’ senior management while driving continuing improvement in system quality and scalability. Drove new business development by providing outside sales support as a Technical Services Consultant for technical service companies and companies implementing advanced technology.

• Project Management: Planned and directed all aspects of a technology implementation at the Huntsville/Madison County Airport Intermodal Center.
• Business Development: Marketed, sold, modified and supported a practice management system utilized by 41 physicians’ offices in 12 states.

PRIOR EXPERIENCE:
Early success as a Field Engineer and Systems Integration Engineer with Intergraph Corporation, Huntsville, AL serving as a Technical Consultant on various federal and commercial integration projects including an award winning effort on a Saudi Aramco project.
Education, Training, Certifications and Affiliations
PhD. (candidate), Information Systems Management, Auburn University, Auburn, AL
MSIS (Master of Science, Information Systems) Level Studies, Auburn University, Auburn, AL
BS, Management of Technology minor/ISM, Athens State University, Athens, AL
AAS, Applied Science/Technology, RETS Electronics, Birmingham, Al
Core Requirements, Calhoun Community College, Decatur, AL

PMP Training
Certified Information Systems Security Professional (CISSP training)
CompTIA Security+ training

Cisco Certified Network Administrator (CCNA)
Cisco VoIP Administrator
ITILv3 Foundation Certified

IT Advisor for the Limestone County 911 Board
International Security Specialists Association Member
International Government Information Sciences Board Advisor
National Association of Counties Presidential Committee Member
Association of County Commissions of Alabama IT Advisor
Past President of Alabama GMIS Chapter